Knew what we wanted. Rita knew what we wanted in a house and the type of area we wanted to live in. She did not suggest or show houses that were over our purchase price range. She always communicated clearly and in a timely manner. My wife and I were impressed with her personal touch of trying to meet our needs and desires. It never felt like she was trying to get a sell. Her kindness and desire to help us find the right house and location was so genuine.